1/22/2024 0 Comments Workfront mobile app![]() ![]() We would love to have a call with you to dig deeper into the case if it persists. Prior installing our current version please uninstall the previous version and install the new one (6.3). With recent release we provided upgraded and modified authentication experience for our customers. Until then it is essentially useless to me and actually eats up my time.ĭear user we sincerely regret for your unpleasant experience. I’m surprised at how much worse the last upgrade made it. I also find Workfront on my desktop a woeful disappointment, with a poorly laid out interface and no clues about making any of it work better. It refers me to my Settings, but there is nothing to fix there and any changes I do try have no effect on Workfront. On both my iPhone and iPad this app keeps failing to open saying that each device’s time is set incorrectly. You can log an issue on Adobe customer support web page - or can send the issue details directly to us with email. You're right we have gone through multiple login experience updates as part of transitioning to Adobe, and we understand how frustrating it can be when you encounter difficulties accessing your account.Īs a quick solution we would suggest to uninstall and install the app again. We apologize for the inconvenience you experienced while trying to log in to our platform. ![]() Surely, now that Adobe owns Workfront, the Workfront team can lean on Adobe for more programming support. It’s unfortunate and I’m surprised this is coming from an Adobe product. I just needed it to keep up with the status of tasks quickly, which it did fine. When I was able to use the app, it was fine. A few updates later, and I’m no longer able to login. When I first downloaded the app a couple months ago, I was able to login. With every other update, the SSO-login capability of this app is knocked out. The company I work for uses Workfront and SSO to login. ![]()
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